Ethical Issues In The Use Of Medical Alert Systems

Ethical Issues In The Use Of Medical Alert Systems: Keeping Loved Ones Safe and Happy While Using These Devices

Medical alert system devices have been vital in helping caregivers to keep track of their loved one’s health condition and whereabouts. Since these assistive devices are proven to be effective and reliable, it’s likely that there will be an uptick in demand in home-based and mobile alert systems in the coming years. What’s more, older adults are expected to outnumber children by 2035, and this may be the reason why the U.S. market for these devices is projected to reach $4.6 billion by the end of the year.

Most caregivers view medical alert systems as indispensable tools to keep the elderly and persons with disabilities safe. However, there are some ethical issues that have been raised in the use of these devices, as well as concerns that these products may have the potential to impact users’ safety, privacy, and security. Here’s what you need to know about ethical considerations in the use of medical alert systems, and ways to keep your loved ones safe, secure, and happy while using these devices.

Privacy Concerns

Wearing a medical alert identification device can help to save lives. It can come in the form of a red tag on a bracelet or necklace to inform others of a medical condition, a watch, or a pocket-sized gadget that can be activated in case of a fall or a medical emergency. There are some devices that text or email family members, as well as ones that provide live video feed of the user as they go about their daily activities. Some devices come with features that allow another person to monitor the wearer’s location, and this can be beneficial, especially if the user has a cognitive condition such as dementia or Alzheimer’s disease.

Nearly 30 percent of people buy medical alert systems for 24/7 monitoring, which can give caregivers peace of mind. However, 7 percent of seniors refuse to wear one due to privacy concerns. Indeed, it can be worrying to know that your every movement or activity is being tracked or watched, so selecting the right device is important to keep your loved one safe while respecting their privacy at the same time. Involve your parents or relatives when choosing a device, and ask their preferences and priorities with regards to the system features. Keep in mind that while some people may not mind wearing a device that lets you know where they are, they may not be entirely comfortable about having their daily activities live streamed to your phone or computer. Make video monitoring optional, unless they have a tendency to wander off, or are highly vulnerable to slip and fall accidents.

Limited Autonomy

Some medical alert systems come with adherence monitoring features which let family members know if their loved one is taking their medication at the right time or if they’re going to their scheduled treatments. This feature is highly useful if the wearer has memory problems or if they need regular reminders about taking their medication. However, other people may feel resentful about it since it limits their autonomy.

Elderly people who prefer to age in place value their independence, so they may refuse to have this feature in their medical alert system device. Respect their choices when it comes to this matter since having a person’s autonomy taken away can backfire in various ways. For instance, if the system is connected to an electronic pillbox, they could open the pillbox without taking out any pills just so they can have a semblance of control or autonomy. Consider using other strategies to remind them to take their medication, such as setting alarms on their phone, or create a medication schedule and place it on highly visible areas.

Data Security

Since a medical alert system device contains the personal data of the wearer, there are concerns that data breaches could occur, and cybercriminals could use the stolen information to scam the elderly and other vulnerable people. Scammers may say that they’re working for the medical alert system company and trick your loved one into paying a certain amount for a “necessary upgrade.” They could also ask them to disclose sensitive information, such as their credit card numbers or social security number.

When choosing a device, pick one from a company that has a strict policy on collecting and sharing user data without explicit consent. You may also want to talk to your loved one and advise them to be suspicious of anyone who wants to know their bank details or SSN.

Wearing a medical alert system device can keep your loved ones safe from harm. Consider these tips to protect your family members while respecting their privacy and need for autonomy at the same time.